Importance of customer care Essay

It shows a great deal of professionalism when a company takes good care of its customers, both internally and externally. Professional employees will most likely deal with clients in a professional manner, with the right communication, with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and loyalty The main objective of communicating is to send a message the most effective way as possible and to make sure it is received the way it was intended to. In communication, there are many barriers to overcome: a good standardised communication within the organisation will help to deal with those problems. Communication is a two-way process: 1. What we say and how we say it: 1.1. Intention of sender: right information in the right format 1.2. The message: method of communication. 1.3. Receiving the message: receptiveness of the person receiving the message 2. What and how the message is received and perceived: 2.1. Message interpretation: has the message been properly understood? 2.2. Feedback: has the communication been successful? To achieve an effective communication, the organisation and its management must clearly communicate the rules and guidelines established by the company. Standardised communication will help with: Consistency Equality Bring knowledge of what to do in any circumstances Establish boundaries Communicating with people, both internal or external of the organisation, is not only a matter of using the right guidelines or rules; an important part of the communication is also to consider your audience in order to adapt your communication and convey your message for a better reception. Knowing who you are talking to will avoid assumption, and will help you understand their needs and motivations. Communication is a combination of 4 mediums: 1) The written communication 2) The verbal communication 3) The non-verbal communication 4) Listening 1) What is important in written communication? The accuracy of the words To be clear To be legible To do proof reading 2) What is important in verbal communication? To use a formal or informal way of speaking according to your audience To use the appropriate language: choose the right style To make sure to use the right pace: not too fast, not too slow To use the right tone of voice To speak at a good distance from your audience: physical proximity 3) What is important in non-verbal communication? The signs and signals of body language Movements, gestures, facial expressions, shifts, body positioning The way of being dressed, the hairstyle, tattoos The tidiness of the working place 4) What is important in listening? To listen properly a person you need to stop what you are doing: give importance to the person you are communicating with While listening appear interested Listen actively and ask questions Truly listening helps to avoid misinterpretation To communicate more effectively, one should pay attention to its body language: the non-verbal communication is as important as any verbal or written communication as it conveys a message of its own, an emotional state. Failing to provide a good customer care will prevent the organisation to be successful and to expand. But it will also create stress among people working for the organisation, leading to unhappiness and unprofessionalism. The golden rule of the PA should be: â€Å"Mind what you say,   who you are talking to  and how you are communicating†

Facility Planning Part Essay

Textbooks can take a huge toll on your wallet. Fortunately, you now have many options to save money. For example, you can rent textbooks online. Another option is to purchase online-only access to required textbooks. While you won’t have a physical book to take notes or highlight in, you will save money in doing so. Write a 1,050- to 1,450-word paper that includes the following elements: Regulatory requirements and their effect on the design and equipment Color selection implications and noise issues List of the type of equipment needed Electronic items needed Examination of budget planning and cost estimates Description of the role of stakeholders in facility planning and development Gantt chart that details an implementation plan. Textbooks can take a huge toll on your wallet. Fortunately, you now have many options to save money. For example, you can rent textbooks online. Another option is to purchase online-only access to required textbooks. W†¦ Textbooks can take a huge toll on your wallet. Fortunately, you now have many options to save money. For example, you can rent textbooks online. Another option is to purchase online-only access to required textbooks. While you won’t have a physical book to take notes or highlight in, you will save money in doing so. General Questions – General General Questions Resource: Facility Planning – Part II located on the student Website Write a 1,050- to 1,450-word paper that includes the following elements: Regulatory requirements and their effect on the design and equipment Color selection implications and noise issues List of the type of equipment needed Electronic items needed Examination of budget planning and cost estimates Description of the role of stakeholders in facility planning and development Gantt chart that details an implementation plan.

Employee Hit and Injured by Overhead Travelling Crane Case Study

Employee Hit and Injured by Overhead Travelling Crane - Case Study Example The crane operator did not activate the alarm when he found the injured employee in the non-designated area. On inspection, he reported that alarm signal was out of order and he did not inform about it to anyone. He also did not care to warn the injured employee in time. The injured employee was under stress- The employee was new and facing some disciplinary action in the company. Perhaps he was stressed when the accident happened because as per the information provided by a senior employee, when the employee got hit, the overhead crane was traveling at a very slow speed. He may have avoided being hit, had he been alert. Lack of cordiality and concern between the new and old employees- No appropriate action was taken by the other employees deployed in the area where the accident occurred. There existed a clear-cut lack of cordiality and amity between the senior and new employees. Lack of mentoring roles- Commitment to workplace safety is something that the new employees imbibe from the senior mentors. There existed a lack of mentoring provisions in the work area, which could have prevented the accident. Promulgation of Company’s Safety Regulations amongst the New Employees- All the new employees are urgently called to a meeting where a senior foreman promulgates and explains in detail the Company’s Safety Regulations to them. Crane Operator- The crane operator, operating the crane during the accident is sent on leave for the time and it is assured that all the operators henceforth operating the crane are suitably trained and experienced in handling all aspects of the crane operations. An inquiry is ordered as to why the crane operator did not warn the injured employee in time. Fixing of accountability- The senior foremen deployed on the shop floors will be conveyed that it is they who will have to assure that all the employees abide by the Company’s Safety Regulations while being on the shop floor. Senior foremen will be extended the requisite authority on an immediate basis. Qualification and Experience- Strict qualification and experience associated norms will be adhered to while recruiting the new employees.  

Edinburgh Postnatal Depression Scale (EPDS) and Community Health Research Paper

Edinburgh Postnatal Depression Scale (EPDS) and Community Health Nursing - Research Paper Example Research reveals that postnatal depression affects about ten to fifteen out of every one hundred women before and after delivery. Edinburgh Postnatal Depression Scale helps test for postnatal depression and normal mental health counseling treats postnatal depression. There are socio-demographic factors that influence the level of severity of postnatal depression in different women and their initiative or choice to seek help. This paper presents evidence-based research knowledge on the effectiveness of Edinburgh Postnatal Depression Scale tool. The paper also discusses why minority and low income women have high scores in the diagnosis of postnatal depression. The paper closes with suggestions on what community health nurses can do to help these women to get the healthcare they need. There has been recent research seeking to establish the effectiveness of Edinburgh Postnatal Depression Scale. Majority of this research submit that the tool is effective and is widely used. A study conducted in 2010 tested the effectiveness of Edinburgh postnatal depression scale in testing for adolescent depression (Anderson, 2010). The sample of the study included one hundred and forty one adolescent participants of Latina, African-American, and Caucasian origin. The study offered that postpartum depression affects up to sixty-nine percent adolescent women after childbirth. The study noted that adolescent postpartum depression was often overlooked and when noted, it was tested through normal clinical assessment. The study concluded that Edinburgh postnatal depression scale is an accurate tool to use for testing postpartum in adolescents. In 2011, another group of researchers conducted a study to test for the results of a postnatal depression-screening program that uses the Edinburgh postnatal depression scale (Leung et. al., 2011). An observation of the lack of

Brief Justification for Selecting Cantonese Cuisine Assignment

Brief Justification for Selecting Cantonese Cuisine - Assignment Example First, Cantonese cuisine dishes include a stilled whole fish, roast suckling pig. Additionally, crispy-skinned chicken and shark’s fin soup form part of Cantonese cuisine dishes. The hotel considers these ingredients special because of their indigenous nature and quality. As a result, these meals are popular in China and neighboring countries. The dishes are also unique given the Cantonese cuisine. This cuisine is applicable in this region because of the abundance of the ingredients of the dishes. In this respect, Canton is abundant of diverse animal and plant food sources. This port city has been a prime attraction of many foreign techniques of cooking and cooking materials. Second, the major focus of Cantonese cuisine is on the heating temperature applied in the course of cooking the dishes. Other cooking techniques originated from Europe in order to supplement the Cantonese cuisine. The foreign techniques improved the Cantonese cuisine. This is because the dishes prepared could fit all kinds’ races. The fact that even the hotel incorporates western cooking techniques into the Cantonese cuisine is proof that this dish accommodates preferences from multiple regions across the globe. This is why restaurants serve this cuisine across the world. Gillespie (2010) says customers associate Cantonese cuisine dishes with an intensive selection of materials. The Cantonese cuisine involves stir-frying, frying, stewing, and braising. Third, the hotel also considers food color, taste, and fragrance. This is because these qualities are the ones, which make any food appealing to clients. According to Ninemeier (2009), Cantonese cuisine focuses on a variety of food preparation methods in order to satisfy the desires of customers. One achieves diversity in this aspect because Ninemeier considers all races.  

University of Miami Essay Example | Topics and Well Written Essays - 2000 words

University of Miami - Essay Example As a function of this, UAVs operating in various places throughout the world, namely Iraq and Afghanistan, began to suffer a high attrition rate due to the icing of the wings that invariably occurs at high attitudes. As such, this represented a primary design flaw in that the UAV manufacturers had not foreseen the fact that due to the pilotless nature of the aircraft, it would be nearly impossible for a UAV pilot to notice and infer that icing was taking place; let alone seeks to counteract such an eventuality by employing countermeasures. Moreover, the analysis will look at the use of FEA as a means of solving the complex problems that the engineers were faced. In order to rapidly and cost effectively integrate such a level of changes, the engineers went back to the proverbial drawing board and utilized CAD (Computer Assisted Design) to seek to draw a further level of inference upon the issue at hand. Mainly, these tools were used by the analysts to seek to determine the CFD properties that the wings exhibited. The CFD, or Computational Fluid Dynamics, was a way that the engineers could seek to provide the wings and surface areas of the associated aircraft with the highest level of protection against the accumulation of ice without having the cover the entire aircraft in costly, heavy, and ultimately ineffective de-icing mechanisms. The overall importance of seeking to maximize the level of â€Å"bang for the buck† with relation to where the de-icing systems were ultimately installed centered upon the fact that the sheer nature of the jobs which the UAV’s perform and support require that they remain aloft for extraordinarily long periods of time. As a function of this, it is necessary for these aircraft to be as light, and as fuel efficient as possible. Likewise, seeking to utilize CAD and CFD to determine what aspects of the aircraft lay at the greatest degree of risk with

Exploration Of Organizational Memory Essay Example | Topics and Well Written Essays - 500 words

Exploration Of Organizational Memory - Essay Example The auditing procedures were universally recognized thus rendering the list to be scientifically acceptable. The memory carriers where then revised and incorporated into a more updated quality standard practice to enhance in-company quality competition. The whole research team worked together with the company management and two research members who actually conducted interviews with twenty-eight employees to establish changes in organizational memory which were measured in two stages. A proposal of a longitudinal study using an independent group and complex design experiment to conduct a single case design is used for the Dutch electronics firm using data analysis and interpretation that is both quantitative, and qualitative (Van Der Bent et. al.). Determination of whether organizational learning took place at this company was methodized as follows: (a) a qualitative report of a couple of change strategies were identified and analyzed in order to observe changes; (b) a quantitative across-the-board access was secured allowing observation and effective documentation of cases; (c) specific memory carriers or vehicles are listed to create procedures which are measured to detect and develop variations; (d) a measuring tool is devised to establish different forms of learning, unlearning, and non-learning. The first stage (1982-1986) was composed of an in-depth case study where one research member was a participant observer from the beginning to completion of the qualit y change process. The second stage revisited the original 1980s change process and lasted another two years for a total of eight years of research. The last two years involved qualitative research in which members of the organization were questioned about their learning and memory related to change. The measures of change where accomplished using tools that measured periods of time-related to the rules, culture, system, and structure of the organization.

E-commerce Essay Example | Topics and Well Written Essays - 2000 words - 3

E-commerce - Essay Example When utilized properly, it allows companies and organizations to enhance their profitability, move into new markets and also provide the consumers with better services and products. It is due to the advantages of the practice that several enterprises, both small and large, continue to incorporate it into their operations and procedures. By 2005, the e-business revenue exceeded $2 trillion (Laudon & Guercio 2014). This is a strong signal that additional businesses are becoming aware of the opportunities that are available and exploiting them for their own benefits and that of the customers. Some of the brick and motor enterprises which had only physical presence have decided to embrace it to realize the benefits of the innovation (Chaudhury & Kuilboer 2002). It is, however, important to remember that for a brick and motor business to embrace and benefit from e-commerce, it must be ready to counter some of the challenges inherent in the practice. With the right approach, positive outco mes will be realized both in the short term and long term. E-commerce can be defined as a business that is transacted electronically. In most instances, the internet is used (Frieden & Roche 2006). Majority of people take e-commerce to be only about buying commodities over the web. However, it is much more than this. The practice includes purchasing various items from online sellers, online banking services and paying for travel services and accommodation. The basic idea is that there is minimal or no physical contact between the seller and the buyer of the commodity (Graham 2008). This is unlike the brick and motor business model, which requires the buyer to come to the physical location of the commodities and products and buy them or pay for them. Brick and motor businesses rely on traditional selling platforms (Humeau & Jung 2013). This is the same model that Coventry Books has been using. For a customer to transact any business with Coventry

Music Since World War II, Concert Review Essay Example | Topics and Well Written Essays - 1250 words

Music Since World War II, Concert Review - Essay Example There are many types and styles of music written since World War II, the only limit is the composer’s imagination. They are looking for different modes of expression. Composer Arnold Schoenberg experimented strange and unorthodox tonal schemes and harmonies. Bela Bartok, a Hungarian composer, combined the Twentieth Century forms with music of Hungarian peasants. Edgard Varese who belongs to the group of ‘Avant-garde’ experimented with the manipulation of rhythms. Igor Stranimsky, throughout his entire career made experiments with kaleidoscopic rhythms and instrumental colors. So it is very clear that composers since Second World War made lots of experiments with traditional instruments and modes of expression. Yet some of the greatest composers of the twentieth century, such as Giacomo Puccini, an Italian opera composer and Sergei Rachmaninoff, the Russian composer, followed traditional forms of music history. Music since World War II has seen several new and ecle ctic styles. Under the musical direction of David Currie, the Ottawa Orchestra presented a concert entitled ‘A French Connection’ comprising of the compositions of Pierre Merure, Steven Gellman and Camille Saint Saens. Pierre Merure discovered French music and developed an interest for orchestration which was very much visibly noticeable in his very first work ‘kaleidoscope’

Ethical Principals for Protecting Research Participants Essay Example for Free

Ethical Principals for Protecting Research Participants Essay Participating in a research study is an opportunity for people to contribute to the advancement of healthcare practice or other measures. Researchers typically collect data from a population of people that share common characteristics that make them appropriate subjects for the area being studied. In order to assure that participants are adequately protected, a set of ethical principles should be adhered to by all research facilitators. â€Å"The Belmont Report articulates three primary ethical principles on which standards of ethical conduct in research are based: beneficence, respect for human dignity, and justice† (Beck Polit, 2006). The principle of beneficence serves to minimize harm to participants, maximize the benefits of the study, and protect the participant from any form of exploitation. â€Å"In research with humans, harm and discomfort can take many forms: they can be physical, emotional, social, or financial† (Beck Polit, 2006). Facilitators of any research study must be conscious of this and use strategies to alleviate potential of such harm. Ethical researchers must be prepared to terminate their study if any evidence of distress on the participants is discovered. Another duty that researchers face is to protect participants from exploitation. â€Å"Involvement in a study should not place participants at a disadvantage or expose them to situations that they have not been prepared† (Beck Polit, 2006). In summary, participants must feel secure that the information they provide will not be used against them in any fashion. The second ethical principle addressed by The Belmont Report is the respect for human dignity. Study participants have the right to self-determination, or the capability to control their own activities. This right encompasses the ability to ask questions, refuse to provide information, or even withdraw from a study without consequences. The entitlement of self-determination also includes the freedom from being coerced into participating in a study, such as an economically disadvantaged person being offered a large stipend to participate. This may be seen as placing this individual under undue pressure to participate in the study. The principle of the respect for human dignity also includes the right to full disclosure. This allows a person to make informed, voluntary decisions regarding the study they are participating in. â€Å"Full disclosure means that the researcher has fully described the nature of the study, the person’s right to refuse participation, the researcher’s responsibilities, and the likely risks and benefits that would be incurred† (Beck Polit, 2006). The last ethical principle delivered in The Belmont Report pertains to justice. This principle ensures participants’ rights to fair treatment and the right to privacy. Justice promotes duties to neither neglect nor discriminate against individuals. â€Å"The principle of justice imposes particular obligations toward individuals who are unable to protect their own interests to ensure they are not exploited for the advancement of knowledge† (Beck Polit, 2006). Researchers must also acknowledge the participants’ right to privacy. They must ensure that their research is minimally intrusive and the participants’ privacy is respected throughout the study. People that partake in a study should expect that any information they provide will be kept in strict confidence. There are designated procedures in place to ensure participants’ satisfaction of a study upon completion. One such task is the risk/benefit assessment. â€Å"Such an assessment is designed to determine whether the benefits of participating in a study are in line with the costs, be they financial, physical, emotional, or social† (Beck Polit, 2006). Researchers can also offer a debriefing session after data collection is complete. This allows participants to ask questions or air complaints pertaining to the study. Researchers can demonstrate their interest in study participants by offering to share findings with them once the data has been analyzed. Lastly, facilitators should refer participants to appropriate health or psychological services as deemed necessary. Bibliography Beck, C. and Polit, D. (2006.) Essentials of Nursing Research: Methods, Appraisal, and Utilization. (6th ed.) Philadelphia: Lippincott, Williams, and Wilkins.

The role of e commerce in the era of globalization

The role of e commerce in the era of globalization E commerce is the electronic commerce where business starts with electronically. For using the e commerce transaction must be happen via electronic system. For example someone wants to sell his product then he needs to get the order of that product and also needs to get payment so that he can send the product. In this case the buyer can buy that product through the electronic payment system. But there is some problem for this case such as security issue. If the third party involve on the e payment system then it will be harmful for both buyer and sellers. So the security of e payment system should be strong to protect from third party. Here third party is internet expert hacker. Aim objective: To secure and monitor of the e payment will be increase in the business sector day by day. More than one browser needs to be user friendly. Maintain a good customer service. Different section: Blaise j.(2004)said that Though the Internet has increased the speed and number of victims a fraudster can reach in one attempt, the actual types and techniques of the Internet scams follow the same patterns as scams previously conducted by mail or telephone. As with pre-cyber scams, the number of scams and the subsequent variations make it impossible to mention them all. The primary intent of the fraudster is to befriend the victim, gain their trust, and then obtain money or enough personal information to access financial accounts. Becoming aware of and informed about some of the different types of Internet scams should make consumers more mindful of their on- line actions and transactions. According to the Adi m alwaked.(2008).some questions arisen like: Do the electronic payments securely exist in the Business to Business transactions within the country? What are the governmental security criteria for the e-business transactions? And do I as a work owner and a government have professionals and graduates who can manage e-business departments and projects using the new e-business methodologies as knowledge management and expert systems? And if the e-business pillars are not yet completed or initiated, to what level should the users deal with e-business? Do we have any alternatives? Many of these critical enquiries should be answered when reviewing e-government and e-readiness situations. Failing to answer and solve this ambiguity can result in two unwanted situations: the work owners will not adopt e-business, or the e-business will be initiated based on ambiguous visions that will not achieve the expected propositions and therefore will fail. All the e-business revenues are part of the whole business revenues and they will be part of the final financial statements of the enterprises, and if the governments decided to give these taxation supports to motivate e-business inside the different enterprises, it is recommended that good policies and frameworks applied against frauds that take advantage of the financial facilitations, for instance the fake online contracts and payments in order to delude the authorities and to create an impression that the e-business in a particular company was the main reason for the revenues, and therefore there should be some efficient procedures against these kinds of frauds. The e-business field has become the first target for the e-hackers today, many kinds of frauds in credit cards, stealing identities, and different kinds of frauds are evolving every day, but actually the solution is not always within the responsibility of the governments, but can the governments support the e-business adopters here? Traditionally, this is found in e-business pillars and e-readiness, as the secure e-payment methods in e-billing, and the good regulations to fight the net crimes, and the e-business awareness programmes as mentioned. But as a part of a new strategic e-business policy that keeps and increase the advantages of the e-service and limits the weaknesses, calls for defined e-security criteria in the DNs might be a solution, such criteria that specifies strict standards for e-commerce websites, including all the security aspects, as authentications, IP viewers for more identifications of customers, a strong insist on the ecommerce website owners to include the security awareness issues in the main pages of their websites and to keep reminding their users about them, all these procedures can increase the customers confident about security and solve the ambiguity of these issues. National payment systems are the backbone of a financial sector. Standard protocols for check and electronic payments will facilitate the adoption of electronic payments by banks, retailers, government agencies, and others in the payments chain. Access to electronic payments settlement can be contentious, as banks typically control or influence payment systems and may resist opening access to other financial service providers and retailers (Isern, Deshpande van Doorn, 2005). Avshalom Aderet et al(2007).said security and privacy assesses the degree of customer exposure to the risks involved in the e-shopping process and the likelihood of a product or service not meeting consumer expectations (Dillon and Reif, 2006). The variables discussed in this factor are: the means used to assure data security, the privacy of personal information, and the security guarantee that pertains to each transaction (Chung-Hoon and Young-Gul, 2003). We group privacy and security together following Flavià ¡n and Guinalà ­u (2006) who, having reviewed the privacy and security literature, suggest that, although these concepts are often researched as separate variables, there is a close relationship between them in the mind of the consumer and they should therefore be considered as a single variable. Furthermore, in practice, e-vendors tend to handle the protection of privacy and security together. Finally, in public policy these concepts run side by side. Globalization has brought in many changes in the business scenario with the whole world inching towards one big market place. Communication between the buyers and sellers has become critical as each can opt to explore a greater number of alternatives than ever before. E-commerce through Internet, e-mails, websites, and other facilities, enables a businessman to be linked with every corner of the world, and thus opens up greater opportunities in the world market. Important factor is the time required for completing a business transaction. As markets are becoming competitive and information is more readily available, a quick, reliable and replicable transaction implies availing of prevailing opportunities. On the contrary, delays in processing a transaction might become synonymous to wasting an opportunity. Therefore, a fast and alternative mechanism of communication, contract, and payment is an Integral part of a globally competitive business organization. Wasting the customers time Time is the most important commodity in online shopping. You want your customers to be able to find what they want and buy it as quickly as possible. Dynamic pages with changing content may look interesting, but they also make pages take longer to load. When customers have to wait for pages to load, they often give up and go to a faster-moving site. Additionally, some e-commerce sites make the mistake of wasting a customers time during the checkout process by requiring registration or asking for unnecessary info. Once a customer decides to buy from your site you should make the checkout processes as fast as possible with as few clicks as possible. Otherwise, the customer may fail to complete the sale out of frustration. Lack of compatibility with more than one browser While 80% of the market uses Microsoft Internet Explorer, failing to design your e-commerce site to work with other browsers is passing up a huge opportunity. You immediately knock out at least 20% of your potential customer pool, maybe more. Making your website work with a variety of browsers usually only requires a few minor tweaks, but it can make a big difference in the amount of traffic you receive. Poor overall web design -When a website is not well organized or looks unprofessional, many customers will immediately look elsewhere. Online shoppers have high standards these days when it comes to how your e-commerce site looks and functions. Your products should be easy to find and displayed nicely. Customers should be able to search for what they want and find it. Likewise shopping cart use should be a streamlined process. Any hitches in the buying process from start to finish will cost you customers. Poor customer service -All e-commerce sites should make it easy to get questions about products and purchases answered. Too many sites make finding contact information and accessing company policies challenging for the customer. If customers cant find the information they need to feel comfortable about a sale, they will probably abandon the sale. Make sure all of your merchant policies and contact information are prominently displayed on multiple pages of your website. Conclusion: Internet fraud can evidently be defined as an electronic deception and theft. However, as technology advances, the tactics and skills used by fraudsters to commit these crimes will also advance. In 2002, over $14.6 million in losses were reported in the U.S. alone, due to Internet fraud; while it is expected, several million more went unreported. Local, state and federal agencies are actively tracking, investigating, and prosecuting fraud offenders. However, with the limitless capabilities of the Internet, its often difficult to determine if the con artist is in the next apartment, next state, or in a completely different country. These cyber swindles and dot-cons present new challenges to governments. The Internet enables criminals to cloak themselves in anonymity, making it imperative that governments act more quickly to stop newly emerging schemes before the perpetrators can disappear in the World Wide Web. Online consumers need to execute added precaution when surfing, reading e-mail, making purchases, and considering online opportunities. The great thing about the Internet is it is easy to find other information, and consumers should do crosscheck before they become a victim. Legitimate online retailers and credit card companies will also have to make continued efforts to reassure consumers that their Internet activities will be secure. The global nature of the Internet, and law enforcement experience in conducting Internet fraud investigations, have made it increasingly clear that law enforcement authorities need to coordinate their efforts to have a substantial effect on all forms of Internet fraud. Reference: Blaise J(2004), internet fraud: a global perspective,vol4,pp1-9. Anguelov, C., Hilgert, M. Hogarth, J. (2004). US consumers and electronic banking, 1995-2003. Federal Reserve Bulletin, Winter 2004. Retrieved December 10, 2005 from: http://www.federalreserve.gov/pubs/bulletin/2004/winter04_ca.pdf BIS. (2004). Survey of developments in electronic money and internet and mobile payments. Committee on Payment and Settlement Systems (CPSS). Basle: Bank for International Settlements. BIS. (2003). Risk management principles for electronic banking. Electronic Banking Group of the Basel Committee on Banking Supervision. Basel: Bank for International Settlements. Bà ©zard, G. (2005). Low-value payments: Looking for the code cracker. Boston: Aite Group, LLC. Journal of E-Business: Volume VII, No 2 (2007) 45 the United States, Federal Reserve Bulletin, Spring, 180-201. Isern, J. (2007). Launching electronic banking in developing countries: What can be learned from experience in developed countries? E-Business Review, 7. Isern, J., Deshpande, R. van Doorn, J. (2005). Crafting a money transfers strategy: Guidance for pro-poor financial service providers. CGAP Occasional Paper 10. Washington: The World Bank. Lafferty Group. (2005c, November 14). US consumers and corporates reduce cheque usage. Electronic Payments International Newsletter. London: Author. NetBank, Inc. (2004). Annual report. Retrieved December 29, 2005 from: http://www.netbankinc.com/ir_reports.htm Pennathur, A. (2001). Clicks and bricks: E-risk management for banks in the age of the internet. Journal of Banking and Finance (25), 2103-2123. Rombel, A. (2005). The worlds best internet banks 2005. Global Finance 19(8), 31-36. Adi m alwaked.(2008). encouraging e-business investments in the developing nations and the ambiguous road: a proposed vision.vol8, pp12-18, Avshalom Aderet et al(2007). taking customer perceptions of the ethical commitments of e-vendors seriously,vol6 pp12-15

Megans Law - Protection More Important than Privacy Essay -- Argument

Megan's Law - Protection More Important than Privacy In 1994, twice-convicted sex offender Jesse Timmendequas raped and murdered Megan Kanka, a seven-year old girl who lived across the street. In reaction to this emotionally-charged crime, Megan's home state of New Jersey ratified a community notification bill - dubbed "Megan's Law" - just three months later. This fall, a national version of the law went into effect, mandating that all fifty states notify citizens in writing of the presence of convicted sex offenders within their communities. Certainly, society has a responsibility to protect children from sex offenders, and many feel that Megan's Law is the best course of action. However, others feel that it is an unwarranted intrusion into the rights to privacy of individuals who have already paid their debts to society. Megan Kanka should still be alive today, and, as a society, we have an undeniable responsibility to keep such tragedies from taking place in the future. We must not merely respond when sex crimes occur but must, instead, take an active role in preventing them in the first place. Megan's Law is an effective attempt by legislators to help us achieve this goal. Indeed, it helps to prevent these crimes by protecting children, our most defenseless citizens, from those who are most likely to endanger them. Megan's Law operates under the logic that responsible parents, once notified that a designated "high risk" sex offender lives nearby, will be able to prevent their children from becoming the victims of another attack. One of its primary motivations is the high recidivism rate associated with crimes of sexual molestation. Without even considering the large number of sex offenses that go unreported each ye... ...nity. For this reason, under the Freedom of Information Act of 1974, criminal records are a matter of public record. Megan's Law can be thought of as a logical extension of this Act, channeling information to those who need it most. Criminal records have to be brought to light where the well-being of others is at stake. Privacy is a valuable privilege, but it is not a right which overrides the common good of our society. In the end, the debate over Megan's law reduces to one issue: how can we best ensure the safety of our children and the security of our communities? Because of the extremely high recidivism rate associated with sex crimes, because society has a duty to protect those who can not protect themselves, and because concerns for the good of our society as a whole outweigh any individual right to privacy, it is imperative that Megan's Law be maintained.

Steven Spielberg Biography Essay -- Biography Biographies Bio

Steven Spielberg Biography Steven Spielberg: Revolutionary and Visionary Who would have thought that a brilliant career in filmmaking could have originated with a modest jar of Skippy Peanut Butter smeared on a neighbor’s window in a tiny Cincinnati suburb? One might not think that such an average boyhood prank could evolve a boy into a man who would become the most financially successful film director in history. Well, that is exactly where Leah Spielberg, Steven Spielberg’s mother, would trace her son’s initial entry into becoming one of our nation’s most creative storytellers. â€Å"His badness was so original,† she recalls (Stein 3). Steven Spielberg, the only child of Leah and Arnold Spielberg, was born on December 18, 1946 at the beginning of the Baby Boom years in Cincinnati, Ohio. It does not take a great stretch of the imagination to see that Steven’s film influences were derived from his father’s experience as a World War II veteran and computer technician and his mother’s past profession as a concert pianist. The love and amount of technology, history, and music within Steven’s films can all be traced back to his early life with his family. While many men returning from war never want to reiterate their experiences, Steven’s father seemed to be an exception. Steven said of his father, â€Å" he intoxicated me with bedtime stories about the war. His stories were like the war movies I was watching on television, all worthy of cameo appearances by John Wayne† (Stein 1). It is no wonder that at the age of twelve Steven’s first film, Fighter Squad, was filmed on a WWII fighter plane (Corliss 79). However, when Steven was unable to find certain props or realistic backdrops, he simulated dogfights and plane crashes by editing in footage from a WWII documentary. Only a year later, in 1960, he featured the war family Jeep in his second film, Escape to Nowhere, which was an action picture in which GIs invaded a Nazi hideout in the Libyan Desert. Since his family had moved to Arizona in 1960, the Arizona desert near his house would easily replicate the simulation of the Libyan Desert. It is clear that Steven’s love and knowledge of visual effects began many years before his creation of a mechanical great white shark in 1975. There have been many incidents throughout Steven's childhood that have made it into his films. At the age ... ...ed against the moon, his films have sketched images in our minds we are unable to forget. His influence upon mainstream Hollywood directing is more than evident. Whether it be making us reflect on past tragedies or teaching us that differences should be celebrated aside from being just recognized, his methods of storytelling have established him as more than just a wonderful film director, but as a great humanitarian. Works Cited Corliss, Richard. â€Å"Peter Pan Grows Up, but Can He Still Fly?† Time Magazine. 19 May, 1997. 75-82. Dyer, Richard. â€Å"At Work Again, he and John Williams Exalt in their Admiring of 24 Years.† Boston Globe 24 Feb. 1998: 4/13/99 http://www.multimania.com/spielbrg Stein, Ruthe. â€Å"Biography : Steven Spielberg.† Empire Mar. 1998: 4/13/99 http://www.multimania.com/spielbrg Graham, Judith. Current Biography Yearbook 1996. New York: H.W. Wilson Company, 1996. Gritten, David. â€Å"When the Going Got Tough: Steven Spielberg’s D-Day Drama ‘Saving Private Ryan’ salutes the ‘citizen soldier of WWII’.† L.A. Times 10, May 1998: 4/13/99 http://www.multimania.com/spielbrg Martinelle, Betty. Personal Interview. 11 Apr. 1999.

Make Green Delicious

A. ————————————————- Introduction/Statement of the problem: The problem in this case was the option of expanding the business and the starting of a foundation. Jamie Kennedy felt that it was the time for expansion. However, it was difficult to balance between growth and sustainability as the business expands. B. ————————————————- Analysis: Jamie Kennedy Kitchens has been operating for 33 years.With global accolades, rave reviews and local food critics, its customer bases has grown substantially. Kennedy wants to expose the thought of slow food philosophy to as many people as possible, from his customers, workers, to the community. In order to set up a foundation, build public relation and reach more people in the community, Kennedy has to spend more time and extra money which a lot of his chefs found it unnecessary. To balance between grown and sustainability, Kennedy should cut costs in other areas. C. ———————————————— Alternatives: 1. Set up foundation * Cut costs * Pair up with a local non-governmental organization as it may be hard to run a foundation without proper skills training 2. Do not set up foundation D. ————————————————- Recommendation: Set up the foundation. If the foundation succeeds, it can achieve Kennedy`s goal of educating the public about the slow food philosophy. It will help the corporation overall as it furthers differentiate the brand.If the foundation fails, it will hurt the corporation a bit but with its 33 years of experience and brand building, it should be able to recover. E. ——à ¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€- Implementation Plan: It may be a good idea to pair up with a local non-governmental organization so that it reduces the risk of failing to manage the foundation. It is important to look for a local non-governmental organization that agrees and aligns with the firm`s own philosophy and goals.In terms of cutting costs, as mentioned in the case, it can move the production kitchen to a lower cost location and supply Jamie Kennedy Kitchens with his own rural farm. In this way, efficiency is improved. One issue that should be taken into consideration is that by supplying the corporation with its own farm, it may be competing with the local suppliers and damage the established relationship between suppliers.

Educators and Philosophies of Education Essay

Thinkers of the ancient time are examples of treasures of the world that do not perish. Those philosophers who contribute to the every day living of each human being whether they are believers of Christianity or not, are really a pride of their eras since there are always events that apply the principles and theories they have established in their existence. There are many who prefer to live by the sayings and examples they have set, since people believe that they can have an easy life with these famous beliefs. In philosophy, it is not that easy to let someone believe what you say. It is an art to deliver them with integrity and compassion. Being someone of principles is something that is a bit difficult to achieve since we are humans who can break the rules that are set by the society or even by ourselves. There are many factors that should really be considered before we give something to others. Educators in turn shoulder this duty by disseminating the information to their pupils. I think, it is possible to teach these concepts if they have spent time thinking of the real meaning of each passage they will let their students learn. Of course, their purpose in standing in front of their students is to inculcate in them the knowledge and wisdom they opt to have depending on their ages, since learning also depends on the age and life experiences a person has. The art of teaching them with a purpose can be done if they will device an activity that they could insert the concept, say the concept of Socrates about materialism or so. It is an effective way of learning that someone enjoys what he/she is doing. In that way, the student can give at least sometime reflecting on the concepts they have heard or learned from the activity. Learning should be fun and should not be regarded as a burden since people live with the principles (that will serve as their foundations) they get from their childhood.

Business Communication for Success Essay

Language. Language for business documents is important because you have to make sure the language used in it is up to the standards that it should be and therefore make sure it shows the formality of the document subject. For example, sending a letter out that comes across casual or has abbreviations/ jargon then it may not be perceived as being professional or important. This is why it’s important to consider the language you use in business documents to come across professional and formal with your language. Tone. It is important to consider your tone. This is because the tone you use when writing business documents becomes the subject of the message and therefore the way you present yourself needs to be considered. Your tone is essentially your attitude that is being put across. It’s just as important to use the right tone in written as it is when verbally speaking as they both have an equal effect on the other participant. Thus meaning, depending on the situation, depends on how you should adjust how you’re coming across. For example, you need to know when to show confidence/assertion or when to be apologetic as well as conversational, to some extent, whilst still maintaining some sort of professionalism that you need to. Image. In business documents, the most important image is the company logo. By sending documents out with the company logo on it allows people to not only recognize the company by the name but also allows the image of the company to become recognizable. Presentation. When documents are presented correctly and formally it allows people to know that we are a professional, legitimate business and that everything is taken seriously. Like before, when speaking about the image and the company logo, it is important that the logo is presented properly and clearly. For example, making sure that it is clear and not pixelated and that the logo is also to the right size and hasn’t been stretched out. When integrating an image into a document, it can easily be done in Microsoft Office Word as it enables you to insert any sort of pictures or graphs etc. To do this you just go to word and click â€Å"insert† and then it should give you the option of inserting a picture. You then browse your files and find where you want to get the picture from and then insert it. Corporate identity is how a business/ organization is recognized by, not only the customers but also the employees and other businesses. For example, their company logo or the colors that they primarily use. This is what people associate the company with. This means that when companies send out emails, letters, posters etc, they become noticeable by the logos etc that are being put on them. By this happening means that the business becomes well branded. This will then hopefully result in the company becoming widely recognized and growth of the business. Corporate identity is important on documents in order for this to happen. If business documents didn’t have things such as their logo or their business colors on then people wouldn’t make any sort of connections as there’s nothing associating the letter with the business. Data protection. Data protection is designed in order to have legal control over both work and personal documents (whether they be computer documents or paper). It was made so that when storing personal information about people such as addresses, medical conditions and so on, it gave the people legal rights if anything went wrong or information was misused. This means that when handling clients documents, we have to make sure to keep any information obtained secure and private and make sure not to discuss it with, or in front of, any external people. Copyright. Copyright is the ownership and rights of your own work. Businesses have to make sure their work isn’t copyrighted in order to stop other companies stealing their ideas without their permission; so fundamentally just acts as a safeguard to their original work. Things such as trademarks are put in place to stop this from happening. Intellectual property. Intellectual property is essentially inventions created by ones self-such as name, images/ logos etc. Like copyright, intellectual property is also protected by things such as patents, copyright, and trademarks. This is put in place to stop any business documents produced by the company being used and branded by other businesses and therefore means that your business ideas can flourish and stay protected. Version control is the management of different files and documents. The management allows you to control the source and changes that are made to it. It then furthers to show you who made the changes and why they did so. When files are saved, you can tell which ones were the first/second draft and which one is the final by the way that it’s saved. It is usually saved with both the date and the draft number. For example, 04122017V2. â€Å"V2 standing for version 2†. When handling documents in a business, the majority of the time it contains personal information that shouldn’t be seen by anyone other than those that work there. If documents somehow got out or were mishandled, it’d be a breach of the data protection act. To stop this from happening certain security procedures are put into place. For example, client documents have to be stored out of reach and sight of any other clients or external people. It should be dealt with integrity and only be handled by those who are authorized to do so.

Competency Goal 6 Essay

To maintain a commitment to professionalism. To maintain a commitment to professionalism in preschool classroom I set a goal for myself. My goal in my classroom is to set a standard of excellence within the room and to commit myself to the growth and development of each child in offering a positive, kind, loving, and safe atmosphere. I have respect, not only for myself but, for my class, each child, and their families. I keep all parental information shared with me confidential. I also uphold all health and safety regulations and make children’s well-being my top priority. I also respect family diversity. This includes but is not limited to cultural differences, orientation, or economic status. I encourage individuality in children. I treat each child with respect and help them to build a positive self- image. Being informed is being ready to assist any child with any need they may have. I feel it is important to always stay positive and keep a smile on my face. Stay on top of new regulations for the school as well as updated laws and other developments within early childhood education; Always making sure to have information to help parents that have children with additional needs. I feel I am a kind and loving person and am genuinely concerned about the growth and development of each child entering in the class. I want to give them every opportunity to grow and learn in a safe environment. I love working and being around children not just in a group setting but also a one on one setting. I became an early childhood assistant teacher, because I enjoy working with preschool children, and looking forward to becoming a teacher soon.

Ib Chemistry Experiment- Calculating Enthalpy Change

Chemistry Internal Assessment: Determining the Enthalpy Change of a Displacement Reaction AIM: To determine the enthalpy change for the reaction between copper(II) sulfate and zinc. BACKGROUND THEORY: Bond breaking is endothermic while bond forming is exothermic. The reaction between copper(ll) sulfate and zinc is exothermic as the energy required to form the bonds of the products is greater than the energy required to break the bonds of the reactants. In an exothermic reaction, heat is given off to the surroundings; thus, temperature of the surroundings will increase. By measuring the change in the temperature and using the formula Q= mc?T, we can calculate the enthalpy change of the reaction. Equation 1: CuSO4 + Zn ? ZnSO4 Ionic Equation: Zn (s) + Cu2+ (aq) ? Cu (s) + Zn2+ (aq) MATERIALS/APPARATUS: * 1 insulated Styrofoam cup * Copper(II) sulfate solution * Zinc Powder * 1 Thermometer * 1 Stopwatch * Weighing Boat * Electronic Balance VARIABLES: Independent| Dependent| Mass of zinc powder and concentration of copper(II) sulfate solution used. | Temperature of the solution| PROCEDURE: 1. Use a pipette to measure 25. 0cm3 of 1. 0 M copper(ll) sulfate to the insulated container. 2. Record the temperature every 30 seconds for 2. 5 minutes 3.Add the excess zing powder (6g) at exactly 3 minutes 4. Stir and record the temperature every 30 seconds for the following 10 minutes. DATA COLLECTION AND PROCESSING: Time (s)| Temperature (Â °C)| Time| Temperature (Â °C)| 30| 25| 390| 62| 60| 25| 420| 61| 90| 25| 450| 60| 120| 25| 480| 59| 150| 25| 510| 58| 180| 25| 540| 56| 210| 45| 570| 55| 240| 52| 600| 54| 270| 56| 630| 52| 300| 60| 660| 51| 330| 61. 5| 690| 50| 360| 62| 720| 49| Therefore, based on the graph shown above (representing the raw data), the change in temperature if the reaction had taken place instantaneously with no heat loss: ?T= 70. 5Â °C ? 25Â °C 45. 5Â °C The volume of the copper(II) sulfate solution used was 25cm3, thus the mass of the solution is 25g. Given that the specific heat capacity of the solution is 4. 18 J/K and the temperature change is 45. 5Â °C, as calculated above, thus, the heat, in joules, produced during the reaction can be calculated using the formula: Q = mc? T =mass of solution ? specific heat capacity of solution ? temperature change = 25 ? 4. 18 ? 45. 5 = 4754. 75 J In the experiment, 25cm3 of 1. 0 mol dm-3 copper(II) sulfate solution was used. Thus, number of moles of the copper(II) sulfate solution used: n(CuSO4) = (25? 000) ? 1. 0 = 0. 025 mol Therefore, the enthalpy change, in kJ/mol, for this reaction is: ?H = Q ? n(CuSO4) = 4754. 75 ? 0. 025 = -190. 19 kJ/mol Theoretical value/ Accepted Value= ? 217 kJ/mol Thus, percentage error = [(? 217+190. 19) ? (? 217)] ? 100 = 12. 35% CONCLUSION Thus, based on the experiment, the enthalpy change for the reaction is -190. 19 kJ/mol. However, as we can see from the above calculations, the percentage error is 12. 35%. This means that the result is inaccurate fr om the theoretical value of -217 kJ/mol by 12. 35%.From the graph, we can also see that once zinc is added to the solution (at exactly 3 minutes), the temperature of the solution increases until it reaches the terminal or maximum temperature of 61Â °C. Then, the temperature of the solution gradually decreases until it reaches room temperature again (temperature of the surroundings). EVALUATION (WHAT CAN BE DONE TO IMPROVE THE EXPERIMENT? ) An assumption made for this experiment is that none of the heat produced by the exothermic reaction is lost to the surroundings and that the thermometer records the temperature change accurately. However, this is very unlikely to appen in reality, which would explain the percentage error. Thus, to improve the experiment, we can try to minimize the heat loss to the surroundings. This can be done by place a piece of cardboard (or any other insulated material) on top of the cup to cover the top of the cup. A hole can then be made in the cardboard fo r the thermometer. Another measure that we can take is to ensure that our eye is level with the thermometer when reading the temperature off the thermometer. We can also repeat the experiment a few times and get the average of the results recorded. This would allow us to obtain a more accurate value.

Database Essay Example | Topics and Well Written Essays - 250 words - 1

Database - Essay Example Sensitivity is required in order to detect the smallest hints of attack. It should have the data that will enable it to detect between toxins and non-toxic materials. The system ought to have the aptitude to run a number of samples of data simultaneously, while still being able to accurately give the results (Ward & Dafoulas, 2006). Information being entered into the system should be electronically obtainable, since this will save time. The surveillance system should be web-based; to ensure that data collected is from a variety of resources. Data collection can also be done by visiting emergency departments. Data collected should include date and assessment time, age and address of patients and their various complaints and symptoms. The information collected should also give possible diagnosis of the symptoms (Banoub, & NATO, 2011). For the system to ensure that it is up to date with the changing sets of data, the symptom levels of the diagnosis will have to be checked and counterchecked. This is because presenting the diagnosis and complaints might prove to be less helpful. Examining the symptom levels updates the present sets that are in the proposed system, thus keeping it up to date. Data access and integrity is essential in this system, along with the recovery of information after certain failures (Ryan & Glarum,

HBR article Coursework Example | Topics and Well Written Essays - 750 words

HBR article - Coursework Example In this way, much of the waste in time and money that is often associated with new product development is ameliorated. The article goes on to detail how Eli Lilly created a special team which was named â€Å"Chorus† whose sole purpose was to guide and direct research and development of new product lines based up on the metrics that have been previously related. Due to a strict adherence to the previous rubric, Eli Lilly was able to nearly double the amount of drug compounds that they developed between both 12 and 24 month periods. The article continues to describe the pitfalls that not employing such logic can provide to the overall process. Furthermore, the authors detail the situation that often arises where key leaders and shareholders ignore the obvious signs that a product line displays during development regarding its ability to succeed in the marketplace and yield a profit. Oftentimes, this is the result of the fact that management and/or key leaders have strong beliefs with respect to the overall viability of a given product and are therefore reticent to accept any proof that the line may result in eventual failure. Specific examples of such blind faith are given by the authors with relation to Ely Lilly’s drug tests that continued to send red flags to the development team; however, management continued to pour money down the rabbit hole with respect to continuing to fund the research. The authors discuss a secondary pitfall that many would-be product development teams suffer from. This secondary pitfall centers upon the fact that many product development teams terminate projects/products prematurely due to lack of evidence that the project/product has an overall likelihood to succeed. Although this can result from a number of factors, the authors note that the main reason results from an unclear and undifferentiated research process. For purposes of the analysis, the authors define one of the key components of success to relate to the con cept of POC (Proof of Concept). This relates the process that a firm can employ that provides a highly focused fast track path of research to determine whether or not the product has likelihood of overall success. In this way, targeted experiments can be rapidly employed to prove whether or not a product has an overall likelihood of success. Likewise, the authors note that determining overall project/product profitability is also a likely determinate that should be used in order to determine what level of time and funding should be provided to ensure that the project maintains the highest ability to produce a net profit. Similarly, the authors argue that product success can further be maximized by dividing the stages of product testing and development into early and late stages. By further defining the metrics with respect to what goals and tasks should be accomplished in the early and late stages, it is abundantly clear for product development where the product lies in terms of ove rall viability at any particular juncture of the process. In this way, the guess work is taken out of the process and long-term product developments that can turn into a multimillion dollar mistake are effectively weeded out. This novel approach is simplistic; however, it nonetheless works. Many firms have followed in

Greek Mythology Essay Example | Topics and Well Written Essays - 500 words - 1

Greek Mythology - Essay Example In the Iliad, war is portrayed as useless, violent, and dreadful. War negatively affects all those involved: the warrior, families, and communities. It only brings destructions. There are no definite victors in the Iliad. Vast portions of populations die for nothing due to some of the warriors’ conceit and sentimental choices. For instance, Achilles brings about the demise of his comrade by initially declining to participate in the war, placing the Greek army at a weak position, and afterwards wrongly encouraging his comrade Patroclus to get involved in the war. Even the preliminary root of the war, the abduction of Helen by Paris, a lady from Greece, is an impulsive, unthinking, and self-centered action. Even though the impact of war on is a main issue in Homeric epics, he did not venerate the idea of war and cruelty in his epics. Rather, he embodied the idea of warfare as a natural element of human existence, and that men are encouraged to participate in and that should not perhaps be taken for granted. Though revered war might appear throughout the three abovementioned epics, a comprehensive and detailed analysis of the epics unearths the inconsequential effect of war on warriors, families, and communities. Readers may think that war was a celebrated and adored element of society. Remarkable and brave warriors are treated like gods, and they are considered a supernatural generation of human beings. Nevertheless, in truth, all wars are staged because of personal motives, especially those related to self-indulgence and covetousness. The moral premise given to the concept of war differs greatly from one scholar to another. For instance, the Iliad views war as a requirement of human life and hence the war is a representation of human existence itself, an existence where in the greatest values are demonstrated in tragic bravery. In the other Homeric poem, the Odyssey, there is a firm and

Agriculture and the European Union Essay Example | Topics and Well Written Essays - 3500 words

Agriculture and the European Union - Essay Example The European Union (EU) has undergone a great deal of renegotiations over the past several decades, indeed changing its own titles and formats until finally it resembled the EU of today; a European-wide economic organization focused on the homogenisation of the European economic state. The purpose of this supranationalism has been simply to increase trade throughout Europe and to facilitate this goal it has been the duty of EU government officials to closely monitor agricultural policies in member states. In 2004, the European enlargement agreement was drafted so that the organisation might have some framework from which to actually govern the growing EU, with member states reaching from Great Britain right into eastern Europe as ex-Soviet states bid for entry1. In terms of the established Common Agricultural Policy (CAP) of the EU, the enlargement has directly affected original EU members in that CAP subsidies arranged prior to the expansion were immediately lessened and a new level of standardisation was created as new countries gained access to EU funding and official economic policies. Because of the enlargement, EU nations are currently facing reforms in terms of trade prices, environmental agendas, animal welfare and the further industrialisation and eventual commercialisation of member states. How the EU deals with modernised agricultural policies will directly affect the stability of the EU in general and the position of its influence in world affairs. In terms of the CAP today, it seems that this nearly 60 year old agreement is failing when it comes to the best economic options for EU members.Negotiations have been happening for years to organise a European-wide marketplace, and so far the EU is the only large-scale organisation of this sort in the world. To enhance failing economies within the continent and ultimately to create a strong market that was viable on the world stage, European nations thought it in their best interests to band together and develop trade laws that would benefit each nation in the long run. This organisation meant the standardisation of various levels of economy so that prices could be stabilised and producers might receive the government aid needed to keep working. Jonsson and Elgstrom explain how the term 'multi-level governance' is used in terms of the EU to encompass the awkward arrangement of government officials and local policy2. Essentially, this multi-level government is exactly what the EU legislation is based upon and it's the largest economic organisation of its kind in the entire world. EU officiates must tend to supranational matters while still leaving an allowable measure of sovereignty to each member state in terms of national law and municipal issues. In terms of agriculture and human rights, however, ultimately the EU holds precedent over national level government if a committee or individual does approach it. It is the wish of the EU organisation that each of its member countries adhere strictly to trade and practical agreements in such a way that promotes equality between citizens and fair standards of living and economics for individuals and businesses throughout the realm. If a state is found to be acting in a manner not i n keeping with these principles of human rights, animal rights and safe practices then it faces sanctions by EU legislature. EU Enlargement Before 2002, the EU had a stable 15 members and it wanted more. In terms of membership, there was no shortage of interested nations, particularly in the eastern half of the continent, but officials realised that if they were to suddenly expand their numbers it would become necessary to share their current supranational income with poorer countries. Cowles and Smith explain that at the turn of the new millennium, it was expected of EU officiates to work towards two basic goals; monetary

Intercultural communication Essay Example | Topics and Well Written Essays - 1000 words - 1

Intercultural communication - Essay Example 465). Hall’s High and Low Context Cultural Taxonomy - is a cultural framework by Edward Hall that focuses how an individual attributes meaning to their manner of communication. Low-context communication is putting ideas into words, while high-context communication is implicitly placing meaning to words (Clausen 53). Hofstede’s Cultural Taxonomy - is composed of five dimensions, which include power distance, individualism/collectivism, masculinity/femininity, uncertainty avoidance, and Confucian dynamism. These dimensions are reflected by cultures which are also represented in the business environment. Power distance is considered as high in Latin America, wherein those who are less powerful accept the decisions of those in power (â€Å"National Cultures†). Schwartz’s Cultural Taxonomy - is composed of seven cultural values that can account for culture; these are conservation, hierarchy, intellectual autonomy, affective autonomy, competency, harmony, and egalitarian compromise. For example, in the light of intellectual autonomy, a person is given the full privileged and freedom in order to pursue or achieve his or her intellectual goals (Gouveia and Ros 26). The GLOBE Cultural Taxonomy - is a global project that uses nine cultural variables, in order to encapsulate the relationship between effective leadership and organizational cultures. The cultural variables are power distance, in-group collectivism, institutional collectivism, uncertainty avoidance, future orientation, gender egalitarianism assertiveness, humane orientation, and performance orientation (Javidan, et al. 62). Globalization has paved its way in influencing the economic, political, and social aspect of a state. With this, the establishment and maintenance of the identity of an individual has also been influenced by globalization. Also, identity is

Chervolet industry Research Paper Example | Topics and Well Written Essays - 1750 words

Chervolet industry - Research Paper Example Automobile industry is the practical application of human dream of convenient travelling (Fortunato, 2009). Therefore, automakers try to transform the car into a travelling solution within certain price limitations. On the other hand, inflation and rising taxation are causing significant hindrance in the process of innovation in international automobile industry. Moreover, Ford inspired its rivals to extend their production level in order to compete successfully (Boschma & Wenting, 2007). Thus, in this way, Ford acted as a pioneer of automobile innovation. With the passage of time US automobile industry became saturated, which helped companies like Toyota, Chevrolet and others initiate their operations in the country. It is important to note the real nature of the industry was quite luxurious because in old times vehicles were considered as something unique and specifically designed for the elite class. As the overall cost of the automobile companies dropped significantly in the past few decades, therefore, cars transformed into utility products in developed nations. On the other hand, the image of the car as luxurious item stood the test of time in developing countries. History of Chevrolet Chevrolet initiated its business a century ago and its cofounders were William Durant Louis Chevrolet (Catalan, 2010). Both of the entrepreneurs were previously working in the business of horse driven vehicles therefore, consented to experiment with cars powered by engines in 1912. Thus, Chevrolet modernized the entire industry through introducing petrol engines, which replaced the old-fashioned steam engines and horses as well. Along with this, Chevrolet continued its innovation by introducing new model from the decade of 1920 to that of 2000. Therefore, Chevrolet’s commitment to excellence is persistent for a century and the company is still in the process of innovation. Status of the Automobile Industry Automobile industry is the most expensive one in the category of consumer products. Therefore, the process of innovation in this particular industry is the highest as well. Due to this reason, automobile firms previously engage in hiring the best minds in all fields entailing from engineering to management sciences. Automobile industry is not hiring substantial number of employees in recent years (Fortunato, 2009) because it relies on high-end technological production units, which minimized the employee requirement in the industry. Strategic recruitment became a norm in international automobile industry. Along with these factors, semi-permanent recession forced various automobile companies to downsize in recent years. On the other hand, organizations are pressing on the need to control the waste, which will definitely increase the quality of the products produced. Furthermore, automobile companies are heavily taxed in order to keep refrain them from taking undue price advantage in developing companies. Therefore, pertaining to this fact autom obile industry plagued with the tendency to downsize during the period of last decade. However, Chevrolet enabled itself to demonstrate a significant rate of growth in past years given the nature of operational circumstances of the industry. The prime reason of this development attributed from design and model enhancement continuation at Chevrolet (Catalan, 2010), which in turned kept its product appeal meaningful and

Consequences of Water Scarcity Research Paper Example | Topics and Well Written Essays - 1250 words

Consequences of Water Scarcity - Research Paper Example Water scarcity effects can clearly be analyzed from this group of people i.e. from North Africa. The first issue we look at is the impact on the economy. Africa being a continent that is not much into industrialization, its economic backbone is therefore agricultural based which is directly affected by water scarcity. Plants need water to survive which can be administered to them through rainfall or irrigation. This means that agriculture as an economic sector use close to 78% of all water consumption in Africa. Apart from food which is normally grown for consumption by a family, there is also surplus that is normally sold for income not forgetting the cash crop industry that sees most European and Asian countries use the same in the processing industries from coffee to cocoa. With water shortage this chain is clearly broken with the end results being detrimental not only for Africa as a continent but to the end user consumer who may be subjected to prices that are inflated due to a higher demand for a scares commodity. The United nation commission for Africa noted that since a large percentage of Africa as a continent relies heavily on rainfall fed agriculture, global warming has a direct impact on it. Thus a structure has to be established to encourage irrigation as an alternative and since the machinery required for irrigation is expensive the world in general will have to be subjected to higher charges on commodities that initially were in their price range (UN Economic commission for Africa). The other issue that stands out is the environmental preservation as affected by water scarcity. We know very well that for an economy that is somehow able water scarcity is usually talked through use of boreholes and sinking of wells. In most parts of northern Kenya (Africa) there has been an increased number of sinking of wells and boreholes sponsored by non-governmental organization. This they say is one way of helping the indigenous communities from migrations in search of water. In as much as it is for a good cause, there have been reports of sinking grounds in those areas. Just like in the state of Denver Colorado, the effects are real. This is due to the fact that when water is drained out the soil particles and rocks are coalesced closer together as a result of spaces left by the drained water. In as much as it is not a great concern in the East African country, its effect in places like Denver is catastrophic since buildings become unstable in sinking soils meaning that engineers have to take into account such calculation to avoid disasters in the future. This has seen the state adopt the use of recharge basins which have been dug into the sandy grounds of the area. This allows collection of water during rainy seasons and from surrounding rivers that tends to seep into the ground with time allowing for replenishment of the groundwater that initially had been drained out for use. These means that the environmental preservation is somehow conserved which reduces the effect of sinking of grounds that is associated with grounds that have been drained off their water. (Thirst cities: water management in a hanging environment). As we have seen, the scarcity of water affects a third of the world’s population. Thus there is prone to be stresses in relation to available water resources which may see human conflicts arising from the

Rational Thought and Technological Advancement Essay Example for Free

Rational Thought and Technological Advancement Essay 1 The notion of rational thought is a very strong reason technology has become so influential in the world today. The opening of the mind influenced all ways of life and society. Major ideas blossomed like politics, governing laws, literature, art, history, and new inventions. Scientific thinking was groundbreaking. Ideas of mathematics, astronomy, architecture, and anatomy engrossed the public. The revolution of rational thought dominated society and began a transition because people began using reason to explain human and natural events, rather than the gods. Many Philosophers with their rational thought put things in motion for people to begin to question what influenced their lives in the time of Enlightenment and the French Revolution. Rational thinking gave birth to new inventors to include Hero or Heron of Alexandria. It also made its impact on the way inventions would work throughout history into modern times. Three major contributors to the theory of rational thought were Socrates, Plato, and Aristotle. With their search for more knowledge came newer teaching for others, which began a new revolution of education. People were questioning the major factors that ran their lives. The rights people were questioning were their choice of religion, their social standing, and their government and laws. Within these times new governments and laws were formed along with new theories of art and new technological advances. Scientific thinking was groundbreaking among Greek minds. Ideas of mathematics, astronomy, architecture, and anatomy engro ssed the public. During times like the industrial revolution technology came into play through rational thought. People began to think of ways to better themselves and took on the theory to better their work. People began to question the meanings of life and began using their minds to expand the world. Even today, rational thought is used by all of us and continues to influence society. 2 The creation of rational thought began with the Age of Enlightenment. People believed that human reason could be used to combat ignorance, superstition, and tyranny and to build a better world. Their principal targets were religion (embodied in France in the Catholic Church) and the domination of society by a hereditary aristocracy. (Brian, Paul) The citizens were open to new ideas and influenced by traders from around the world. Laws were invented and written down to express the will of their society. Although, monarchies still often ruled during the 1700s, but with less security than in earlier times. The English executed their king in 1642, France executed their king and queen (in 1793 and 1794 respectively) during the French Revolution, and other European monarchies soon fell. Royal instability suggested insecurity of the social order over which aristocracies had ruled. (McClure, Beverly) During the Age of Enlightenment politics and democracy exploded. The French Revolution began due to the fact that people were now thinking of themselves and not how they could serve others. The French Revolution, was a period of radical social and political upheaval in France that had a lasting impact on French hi story and more broadly throughout Europe. The absolute monarchy that had ruled France for centuries collapsed within three years. French society underwent an epic transformation, as feudal, aristocratic and religious privileges evaporated under a sustained assault from radical left-wing political groups, masses on the streets, and peasants in the countryside. Old ideas about tradition and hierarchy regarding monarchs, aristocrats, and the Catholic Church were abruptly overthrown by new principles liberty, equality and fraternity. The royal houses across Europe were horrified and led a counter-crusade that by 1814 had restored the old monarchy, but many 3 major reforms became permanent. So too did antagonisms between the supporters and enemies of the Revolution, who fought it out politically over the next two centuries. People were also thinking of how they could make their individual lives better. New inventions to include the Millennium Clock, the spinning jenny, and steam powered products were realized during this time. Although steam powered products were not really realized until this time they were invented long before. Hero or Heron of Alexandria was an ancient Greek mathematician and engineer who was active in his native city of Alexandria, Roman Egypt. He is considered the greatest experimenter of antiquity and his work is representative of the Hellenistic scientific tradition. Hero published a well-recognized description of a steam-powered device called an aeolipile (hence sometimes called a Hero engine). Among his most famous inventions was a wind wheel, constituting the earliest instance of wind harnessing on land. He is said to have been a follower of the Atomists. Some of his ideas were derived from the works of Ctesibius. Although, much of Heros original writings and designs have been lost, but some of his works were preserved in Arab manuscripts. The first steam powered invention fully used turned up in the 18th century. Since the beginning of the 18th century, many inventors and designers had been hard at work trying to get steam to function as an industrial power source. Many technical problems stood in the way, but one inventor, James Watts, took the bull by the horns and developed a condenser, a double-acting engine and governor to make the steam engine practical as a new energy source. After the Revolution, Politicians and citizens were able to debate issues and question justice. This form of independent thinking brought great pride and self-confidence to members of 4 society. On 10 June 1789, Abbà © Sieyà ¨s moved that the Third Estate, now meeting as the Communes proceed with verification of its own powers and invite the other two estates to take part, but not to wait for them. They proceeded to do so two days later, completing the process on 17 June. Then they voted a measure far more radical, declaring themselves the National Assembly, an assembly not of the Estates but of the People. Philosophy and rational thinking continued to grow throughout the world in the next few centuries. Rational thought had become the most dominant ideology in Western Civilization. Philosophers aimed to examine human happiness, self-control, and equality. Also, there was a major focus on the study of science. Understanding the world from the human required many philosophers to devote immense research in science. In turn this influenced how the western world reasoned and used rational thought. This allowed for huge successes for further Philosophy, architecture, a rt, mathematics, anatomy, botany, literature, and creativity. A few Greek philosophers named Socrates, Plato, and Aristotle were rational thinkers who influenced their worlds. These three contemporary wise men influenced Western Civilization and technology with their quest for knowledge and thought, and their writings that are still widely read today! Socrates believed that knowledge was the key to good life and that knowledge led to happy citizens with good moral conduct.(Kemerling, Garth) One of the best known sayings of Socrates is I only know that I know nothing. The conventional interpretation of this remark is that Socrates wisdom was limited to an awareness of his own ignorance. Socrates believed wrongdoing was a consequence of ignorance and those who did wrong knew 5 no better. The one thing Socrates consistently claimed to have knowledge of was the art of love, which he connected with the concept of the love of wisdom, i.e., philosophy. He never actually claimed to be wise, only to understand the path a lover of wisdom must take in pursuing it. It is debatable whether Socrates believed humans (as opposed to gods like Apollo) could actually become wise. On the one hand, he drew a clear line between human ignorance and ideal knowledge; on the other, Platos Symposium (Diotimas Speech) and Republic (Allegory of the Cave) describe a method for ascending to wisdom. His beliefs and questions angered many of his peers so much, that they convicted him of corrupting society and sentenced him to death. Plato was Socrates student and â€Å"he displays in his works his absorption in the political events and intellectual movements of his time, but the questions he raises are so profound and the strategies he uses for tackling them so richly suggestive and pr ovocative that educated readers of nearly every period have in some way been influenced by him, and in practically every age there have been philosophers who count themselves Platonists in some important respects†.(Kraut, Richard) He sought knowledge on creating a perfect society. Also, he opened a school for rational thought called the Academy. In this school, he stressed that knowledge was found through debate and the conflict created from them. There is great debate on how Plato died. There are many theories to include him dying in his sleep and dying at a wedding feast. The last of the three great Greek philosophers was Aristotle. Aristotle was a student of Plato and teacher of Alexander the Great. He was a writer of logic, politics, and biology. He summarized most of the previous knowledge of philosophy into his own writings. Aristotle collected constitutions from many Greek states, researched them, and provided ideas for greater political thought. Questions arose from every 6 debate or conversation and rational thought exploded. Due to the rise of all the questions on life, and possible answers, rational thought surfaced. New centers for education began opening around the world. These centers spread new ideas including: writing and rhetoric, mathematics, innovations, arts, technologies, and medicines. Also, there was a major focus on the study of science. Understanding the world from the human required many philosophers to devote immense research in science. In turn this influenced how the western world reasoned and used rational thought. Rational Thinking began to grow. It made people begin to think of things in a whole new light, to include how their lives could be made easier with new inventions. Alexandria was the site of creative inventors and scientific researchers. Citizens there built a huge library called the House of the Muses. The library grew to include star observatories, lecture halls, and laboratories, and also held over half a million manu scripts. Rational thought allowed scientists and inventors a better understanding of the world around them. Mathematicians like Euclid and Archimedes studied geometry and higher mathematics (Encyclopedia Britannica). Archimedes also invented a screw pump that lifted water from the ground. (Noel, William) Others invented navigational instruments and mapmaking abilities for ships out at sea, built small steam engines, and even washing machines. Geographers tried to map the world, while astronomers questioned life outside the world. Alexandria was, unfortunately, destroyed by the Christians in the fourth century. (Chesser, Preston) Imagine what the world would be like if all the knowledge and 7 research had made it out of Alexandria. The information that did survive the destruction continues to help researchers to this day. Overall, rational thought is something most of us take for granted. It is from the rational thought influence that we are able to think for ourselves and make well thought out decisions. Rational thought gave the individual a new outlook on their daily lives and how they could step away from the old way of living under the heel of the church. It is from the Greek influence that we are able to think for ourselves and make rational decisions. Great minds have helped contribute to this great civilization we live in. The world has forever been changed by the ability to reason and question reality. Without the humble beginnings of rational thought our world may not be as advanced in technology as it is today. The Western world has forever been changed by the ability to reason and question reality. Many future civilizations used the thoughts of famous Greeks a nd today rational thought is more powerful than ever. The most valuable things in the world are just trinkets compared to the value of the mind. From the beginning of the age rational thought our modern civilizations have been based around how to make our lives easier with better decisions. We are accustomed to thinking of rationality as a feature of modern societies. Modernity has been accompanied by an unprecedented growth of science and the breakdown of many taboos. We are able, as our ancestors were not, to question everything, choose our leaders, and 8 build on reliable knowledge accumulated over the past few hundred years. This is why modernity appears to us as a value that must be preserved. References Brian, Paul 1998, â€Å"The Enlightment†, Washington University http://public.wsu.edu/~brians/hum_303/enlightenment.html. McClure, Beverly, â€Å"The Enlightenment, Age of Reason† Southwest Tennessee Community College http://www.westga.edu/~mmcfar/enlightenment_or_age_of_reas.htm Kemerling, Garth, â€Å"Socrates† (1997) http://www.philosophypages.com/ph/socr.htm. Kraut, Richard, Plato, The Stanford Encyclopedia of Philosophy (summer 2012 Edition), Edward N. Zalta (ed.), http://plato.stanford.edu/archives/sum2012/entries/plato/. Britannica, Encyclopedia, 2006, â€Å"The Elements†, http://www.britannica.com/EBchecked/topic/194880/Euclid Noel, William, â€Å"The Archimedes Palimpsest†, (2006), http://archimedespalimpsest.org/about/management/ Chesser, Preston â€Å"The Burning of the Library of Alexandria†, (2002), http://ehistory.osu.edu/world/articles/articleview.cfm?aid=9

The Importance Of Wastewater Treatment Environmental Sciences Essay

The Importance Of Wastewater Treatment Environmental Sciences Essay Water scarcity is the major problem that is faced all across the world. Although 2/3rd of the earths crust is made up of water but all this water is not available for drinking and for other human activities as either it is locked in the form of ice or present in the form of vast saline oceans and seas. It has been found out that 97% of the total water is salty that is of no use to human and animals (except marine animal) and the remaining three percent is available as freshwater. More than half of this three percent is locked in glacier and less than 0.01% is available as fresh water. So water resources are less as compare to human demand for water. Above this, the major part of water that can be consumed is getting polluted because of human activities. This polluted and untreated water is causing abundant water borne diseases. Then the world is facing a huge climatic change which is further aggravating the water problem. Some of the regions are getting more rain water than earlier and some are getting almost negligible. Experts even believe that the next World War would not be for oil or land but it will be for water. Also because of improper use of water and lack of water treatment, the problem of water crisis will further increase where 884 million people are already not getting easy access to safe drinking water. And a further 2.5 billion people are getting difficult access to water for disposable and sanitation. Agriculture is also overusing and polluting the ground water thus depleting the natural source of water. So here water treatment plants will play important role. Water crisis at present is the biggest problem according to the United Nations. Almost 25 countries of Africa, parts of China, Peru and Brazil in Latin America, some parts of Middle East like Iran, Chile, Mexico, and Paraguay are some of the countries that are facing the water crisis. Even other parts of the world are facing the varied levels of the water crisis. Because of acute shortage of water, the food problems are getting aggravated. About 40 million people in Africa are facing the problem of food shortage. It is expected that if the similar conditions will persist then there will be 500 million till 2025 who will suffer from these problems. Nature has its role but the major water problem is arising because of its increasing consumption and faulty usage. Major chunk of the problem can be solved if the wastewater treatment is taken very seriously and precautions at every step are taken to improve the water quality. The supply and demand The demand for fresh clean water delivered to our homes is ever increasing as more and more residential homes are being established. Although 70% of the world is covered with water, only 1% is fresh water and thus raises a need to recycle waste water to satisfy our needs. Efforts to continuously recycle waste water are always stressed upon as a shortage would mean a disaster in heavily populated areas. Governments have committed billions towards research and development to such projects. Fresh water is also needed in agriculture. The demand for water in this sector is very high as farmer need fresh water for crops and cattle. Therefore, stresses the demand for sewage water treatment plants to be built. Water from rivers and lake are inadequate to provide water for farm and residences alike. The supply of sewage water treatment facilities are slowly dwindling. A crisis may arise from a lack of sewage water treatment plants as this would greatly reduce the supply of fresh water. Governments are desperately trying to keep up with the pace of development of the population but are slowly lagging behind. The supply of fresh water will be adequate for the next few years but if the development of sewage water treatment plant continues at its current pace it without a doubt a shortage would take place. Furthermore, the agriculture industry will be greatly impacted and the supply of food will go down as well leading to famine due to a shortage of water. The prospects of this industry The wastewater treatment industry most probably will be successful in future due to presence of new wastewater treatment technologies. Advanced Immobilized Cell Reactor technology is one of the new technologies which immobilize the organisms such as bacteria in the pores of the carbon matrix. This process can avoid the immobilized organisms from shock load application as the diffusion of the pollutants from bulk fluid phase to organisms follows Ficks law. Through conventional biological wastewater treatment, infinite electrical energy and vast land area are being consumed. Besides that, a huge investment in electromechanical equipment is involved which will bring about a huge total cost of operation. Generally, the total cost of operation for new technology is lowered compared to the convention technology. By using the new technology, the total cost of operation can be cut down to approximately 50 percent of the total cost of conventional treatment. Furthermore, the biological oxygen demand and chemical oxygen demand are reduced by 94 percent and 90 percent respectively. Oxygen consumption in the new technology is lower than in conventional technology. The oxygen gas is supplied in the form if compressed air from the bottom of the reactor. Both liquid and gas streams are in counter-current direction which facilitates the oxidation of dissolved organics and desorbs the converted products. This is to make sure the activated carbon keep up its activity throughout the process. Moreover, with all those new wastewater technologies such as Advanced Oxidation Process, NERV (Natural Endogenous Respiration Vessel), Wet oxidation and many others processes, wastewater treatment can be done efficiently. For instant, through the new technologies less land is required to use to build plant; the power consumption is lowered. Besides that, the requirement for electrical and mechanical equipment is lower compared to conventional technology. In a conclusion, wastewater treatment industries have a good prospect in the future with the help of new technologies. By using all those new technologies, waste water treatment can be done efficiently with lower overall lifecycle costs, lesser energy and equipment needed. We are sure that there is more new technologies will be invented in order to improve the wastewater treatment. The impact on the environment When the waste water is mixed with the waste materials such like garbage, household waste, toilets liquid and disposable things, the resulting product called sewage or waste water. This sewage water is normally will undergo a few process before it is release to the environment but there are still some impact on the environment. One of the impacts on the environment is agricultural impacts. The sewage water contains salts which is soluble that may accumulate in the root zone with possible harmful effect on soil health and crop yield. The physical and mechanical properties of the soil, such as dispersion of particle, stability of aggregates, soil structure and permeability are very sensitive to the types of exchangeable ions present in irrigation water. Thus, when effluent use is being planned, several factors related to the soil properties must be taken into consideration. On the other hand the effect of dissolved solids in the irrigation water on the growth of plants is also another aspect of agriculture which we have to concern. Dissolved salts increase the osmotic potential of soil water and increase the osmotic pressure of the soil solution which increases the growth and the yield of most plants decline progressively as osmotic pressure increases. In addition the one of the environment impact is ecological impact where the drainage water from waste water irrigation schemes drains particularly into small confined lakes and water bodies and surface water, and if phosphatesin the ortho phosphate form are present, the remains of nutrients may cause eutrophication. Here the overloading organic materials resulting in decrease in dissolved oxygen may lead to changes in the composition of a aquatic life such as fish deaths and reduced fishery. The eutrophication potential of waste water irrigation can be assessed using biological indices, which in turn can be qualified in monitory units using economic valuation techniques. The hidden impact on the environment is the increase on the production of green house emissions. The large agriculture reuse project might cause to the environmental externalities associated with pumping water uphill which emits greenhouse gas. Another impact is on the health. The sewage water contains pathogenic microorganisms like bacteria, viruses, protozoans and parasitic worms, the diseases and signs related with such infection are also diverse including typhoid,dysentry and cholera, diarrhea and vomiting. the concentration of he pathogens in waste water is dependent on the source population and the susceptibility to infection varies from one population to another. So basically he waste water is actually harm for the nature even though its treated and release to the environment so as a human being we should not dispose the waste into the water thus our water will be clean and the cost of the treatment can be reduced. The Processes involved in this industry Pre-Treatment(prepared by Brian Lee CL, 0902669) Pre-treatment consists of three sub-stages which are Screening, Grit Removal and Fat and Grease Removal. Pre-treatment is done to remove materials which are easily collected such as debris, leaves and trash which would damage or clog up pumps and skimmers of the primary treatment. Screening is used to remove large objects such as leaves, twigs and cans in the sewage stream. This is normally done with a giant mechanical rake bar which is automated. The rake bar revolves around a central axis at a rate varying on the accumulation and flow rate of the sewage stream. The screens vary in sizes to optimize solid removal. Objects accumulated are collected and disposed in landfills. Grit is minute granules such as sand or stone. The wastewater is channeled to a chamber where to velocity of the water is adjusted so that the grit would settle at the bottom of the chamber. Grit may cause damage to the pumps or other equipment. Grit removal may not necessary in smaller plant. Fat and grease are groups of compounds which are generally insoluble in water. The fat and grease are normally found floating on the surface of the water. In some plants, the fat and grease are removed by using skimmers to collect the fat and grease on the surface of the water in a small tank. However this can also be done in the Primary treatment stage in the same manner. 2) Primary treatment (prepared by Tan HY, 0903497) Primary wastewater treatment is the second step in the wastewater treatment process ahead of the preliminary treatment of a headworks, involves the physical separation of suspended solids from the wastewater flow using primary clarifiers. The objective of primary treatment is the removal of settle able organic and inorganic solids by sedimentation, and the removal of materials that will float (scum) by skimming. Approximately 25 to 50% of the incoming biochemical oxygen demand (BOD5), 50 to 70% of the total suspended solids (SS), and 65% of the oil and grease are removed during primary treatment. Some organic nitrogen, organic phosphorus, and heavy metals associated with solids are also removed during primary sedimentation but colloidal and dissolved constituents are not affected. The effluent from primary sedimentation units is referred to as primary effluent. On the other hand, primary treatment is the minimum level of reapplication treatment required for wastewater irrigation. It may be considered sufficient treatment if the wastewater is used to irrigate crops that are not consumed by humans or to irrigate orchards, vineyards, and some processed food crops. However, to prevent potential nuisance conditions in storage or flow-equalizing reservoirs, some form of secondary treatment is normally required  in  these countries, even in the case of non-food crop irrigation. It may be possible to use at least a portion of primary effluent for irrigation if off-line storage is provided. Primary sedimentation tanks or clarifiers may be round or rectangular basins, typically 3 to 5 m deep, with hydraulic retention time between 2 and 3 hours. Settled solids (primary sludge) are normally removed from the bottom of tanks by sludge rakes that scrape the sludge to a central well from which it is pumped to sludge processing units. Scum is swept across the tank surface by water jets or mechanical means from which it is also pumped to sludge processing units. 2) Secondly treatment (prepared by Harintharan S, 1101379) The secondary treatment in this sewage treatment is one of the most important part in this process. This process is basically designed to remove the waste product from the sewage. This system is also classified as fixed-film  or suspended-growth  systems. The secondary treatment contain a few processes, the 1st process is activated sludge. This activated sludge is majority from the plants which encompass the variety of mechanisms and processes that use dissolve oxygen  to promote the growth of biological flock that substantially removes organic material. This process basically change the ammonia  to  nitrite  and  nitrate  and ultimately to  nitrogen  gas. The 2nd process is this treatment is the Surface-aerated basins also known as Lagoons. This process basically removes the BOD from the sewage water. In an aerated basin system, the aerators provide two functions: they transfer air into the basins required by the biological oxidation reactions, and they provide t he mixing required for dispersing the air and for contacting the reactants (that is, oxygen, wastewater and microbes).However, they do not provide as good mixing as is normally achieved in activated sludge systems and therefore aerated basins do not achieve the same performance level as activated sludge units. The biological oxidation in the Surface-aerated basins is sensitive to the temperature and the rate of reaction increase with the temperature. The suitable temperature for this process is in between  0  °C and 40  °C. Besides that the constructed wetland is one of the process also. This process is a process which cleans the drainage of animals and used to recycle the waste water. The constructed wetland are known to be highly productive systems as they copy natural wetlands, called the Kidneys of the earth for their fundamental recycling capacity of the hydrological cycle in the biosphere and they provide a high degree of biological improvement but depending on design. T he next process is the filter beds which is knows as oxidizing beds are used where the settled sewage liquor is spread onto the surface of a bed made up of  coke, then liquor is typically distributed through perforated spray arms, then distributed liquor trickles through the bed and is collected in drains at the base, and the  biological films of bacteria, protozoa and fungi to reduce the organic content. The next process is the Biological aerated filters are a combine filtration with biological carbon reduction,  nitrification  or denitrification. Its a dual processer in purpose of to support highly active biomass that is attached to it and to filter suspended solids. Carbon reduction and ammonia conversion occurs in aerobic mode and sometime achieved in a single reactor while nitrate conversion occurs in  anoxic  mode. This process is operated either in up flow or down flow configuration depending on design specified by manufacturer. In addition the Rotating biological contactors are the next process in this secondary treatment. This is actually a secondary mechanical treatment system which is capable  of withstanding surges in organic load. The rotating disks support the growth of bacteria and micro-organisms present in the sewage, which break down and stabilise organic pollutants. Oxygen is obtained from the atmosphere as the disks rotate. As the micro-organisms grow, they build up on the media until they are sloughed off due to shear forces provided by the rotating discs in the sewage.   Effluent from the system is then passed through final clarifiers where the micro-organisms in suspension settle as sludge. The sludge is withdrawn from the clarifier for further treatment. After that the membrane bioreactor combine activated sludge treatment with a membrane liquid-solid separation process. The component on this system uses low pressure for microfiltration or ultra-filtration membranes and eliminates the need for clarification and tertiary filtration.   The elevated biomass concentration in the system process allows for very effective removal of both soluble and particulate biodegradable materials at higher loading rates. The final process in this secondary treatment is the secondary sedimentation where the process is to settle out the biological flock or filter material through a secondary clarifier and to produce sewage water containing low levels of organic material and suspended matter. 4) Tertiary treatment (prepared by Raiminder S, 0904743) The main purpose of the tertiary treatment is to ensure that the treated water which is to be released on to the environment is biologically accepted by all other fresh water organisms such as weeds and algae. This part of the treatment includes processes like physical water treatment, lagooning, and excessive nutrient removal processes.to ensure that the discharged water is raised in effluent quality before proceeding to the final stages. In physical water treatment, much of the residual suspended matters are removed using only physical processes such as sedimentation  method and the infamous filtration method. In the sedimentation  method, the water is place in a certain tank to allow all the remaining heaver objects to sink down to the bottom of the container. After few hours went most of the dense object are separated from the water, the cleared effluent or waste stream is removed. Sedimentation is one of the most common methods, quite often used at the beginning and the end of many water treating processes. Another physical method that is commonly used in the sewage water treatment system is the filtration method. In filtration, the water is allowed to pass through filters to separate the contaminating solids from the water. Sand filter is a common filter used in this process. In a number of wastewater treatment methods, semi-solid contaminants like grease and oil are allowed to float on the surface of the wat er, and then they are physically removed. Besides the in lagooning where lagoon is a stationary system having a continuous flow: several ponds working in parallel in which the inlet flow and the outlet flow are equals form lagoon plants. The lagooning technique is a natural and very efficient technique that consists in the accumulation of wastewater in ponds or basins, known as biological or stabilization ponds, where a series of biological, biochemical and physical processes take place. In these ponds or lagoons, certain types of the microorganism are actually supported as these biological agents help in treating the water further by removing the fine particulates. These types of biological ponds are usually classified as anaerobic ponds or oxidation ponds depending on the shape, depth, organic rate, level of treatment of that particular lagoon itself. The excessive nutrient removal is the most viral step in the last stages of the water treatment before the water is released to the environment. When the previously treated water comes to this area of the system, the nutrients level mainly nitrogen and phosphorus in the water is checked. Where when found in excess, the excessive nutrient removal step is carried out. This is because if the unchecked water supply is to be released into the natural water system (river, pond, etc.) it will cause a sudden increase in the native microorganism population of that certain water system. Some of the native microorganisms which are commonly found in ponds today are usually weeds, algae, and cyanobacteria. Therefore, after the sudden rapid grown in the population of these microorganisms, the number of algae for example, becomes unsustainable which causes most of them to die and eventually decay. The following decay process would substantially increase the biochemical oxygen demand (BOD) in that p articular pond, which would cause the other fresh water living organism such as fishes to die as well. Firstly, the nitrogen removal process is carried out. There are various methods of removing nitrogen, each with advantages and disadvantages. However, the biological treatment method is used most commonly. With this method, organic nitrogen and ammonia nitrogen is converted into nitrous and nitrate nitrogen in an aerobic environment, and is dispersed into the atmosphere as anaerobic nitrogen gas. Therefore the gas is removed from the water and released to the atmosphere. And as there is no secondary pollution, this can be called an effective method. In the removal of phosphorus is usually carried out using a method called enhanced biological phosphorus removal (EBPR). The first process in EBPR is the mainstream biological treatment process. Where the utilizing of aerobic and solids separation zones and the provision of return activated sludge are carried out. The next is a first side stream process for anoxic/anaerobic selection of desirable BPR organisms such as the polyphosphate accumulating organisms (PAOs). Finally, a second side stream process serves to ferment organic material in some of the return activated sludge to produce food utilized in the first side stream selection process. The system permits the three processes to be separated from each other by creating two side streams, allowing all three processes to be controlled separately and optimized in satisfying their own specific goals. Besides this biological method, the removal of phosphorus can also be done via chemical precipitation, usually with salts of iron, alu minum, or lime. Chemical precipitation is usually more reliable, easier to operate, and requires smaller equipment footprint than biological removal. But the main back draws of this chemical method is that it may form excessive sludge production as hydroxides precipitates and the chemical used in this method might be considered expensive. 5) Disinfection (prepared by Lim CS, 1001012) The main purpose of disinfection in the wastewater treatment is to provide a degree of protection from contact with infectants and pathogen organisms which will cause waterborne diseases such as cholera, dysentery and hepatitis. Disinfection is also used to reduce the load of microorganisms in the wastewater to be discharged to the environment. Primary, secondary and even tertiary treatments do not fully remove the incoming waste load and microorganisms in the water stream and as a result, many microorganisms still remain in the wastewater. Therefore, various methods of disinfection are introduced such as chemical methods, physical methods and biological methods. The effectiveness of disinfection depends on different factors including the quality of wastewater being treated, disinfectant dosage, type of disinfection being used and others. For instant, cloudy wastewater will not be treated efficiently due to less contact time between ultraviolet light and microorganisms. These microorganisms are shielding by those solid matters in wastewater stream and it reduces the contact time. Generally, long contact times, high concentration of disinfectant and optimum temperature and pH value will increase the effectiveness of disinfection. Chlorination is one of the chemical methods which is commonly used for disinfection in the wastewater treatment. It is widely used through the world due to its low cost and long-term history of effectiveness. Chlorine can be applied in two general ways, liquid and gas. Chlorine in gaseous form is generally added to the wastewater stream rather than liquid form which is also known as hypochlorite because the former costs lesser than the latter. When chlorine dissolves in pure water, hypochlorous acid is formed followed by hypochlorites which are known as free residual chlorines Chlorine is an extremely active oxidizing agent which will react with many other substances in the water stream. For instant, it reacts rapidly with such compounds as hydrogen sulfide, ferrous iron and manganese which found in industrial wastewater. However, if all of the chlorine is consumed in these reactions, no disinfection will result. Hence, to accomplish disinfection, sufficient chlorine is added into wastewater stream to satisfy the chlorine demand and produce residual chlorine which will destroy bacteria. There are few factors which will affect the effectiveness of chlorination. Among the factors are pH, temperature, turbidity, control system and many others. However, chlorination brings some disadvantage to environment. Chlorination of residual organic material can generate chlorinated-organic compound which may be harmful to the environment. Those residual chlorines are toxic to aquatic species; therefore, dechlorination is needed, adding to complexity and cost of treatment. However, chlorination becomes less favoured as disinfectant due to rising cost and it had found to be toxic to aquatic species. As a result, ozone and ultraviolet begin to be used as disinfectant. Ultraviolet (UV) light is more environmental friendly to be used as no chemicals are used and leave no toxic residual. Ultraviolet radiation and damages the genetic material of microorganisms, destroying their ability to reproduce. Before pass through the UV disinfection unit, the wastewater must pass through an advanced pretreatment component. Wastewater flows in the stream parallel to the UV light in a thin film in order to increase the contact time. To increase the effectiveness of the UV light, the UV radiation must come in direct with pathogen organisms and other microbial in the wastewater stream. The effectiveness of a UV disinfection system is affected by few factors including characteristics of the wastewater, the contact time, intensity of UV radiation and many others. Turbidity, flow rate of water stream and suspended solids are also play an important roles in UV disinfection. These factors must be kept at low levels to ensure proper treatment. Disinfection of wastewater, primarily by chlorination, has played an important role in the reduction of waterborne disease. However, there are more new disinfection processes are being developed in order to maximize the effectiveness of disinfection. Role of engineer in this industry The Chemical Engineering is the profession that combines chemistry and engineering concepts that help to solve problems related to world hunger, pollution of our environment, creating new materials, or meeting demands for energy. Chemical engineers develop low cost processes for useful chemical products, which make it possible for both poor nations and the United States to manufacture important fertilizers. The roles of a chemical engineer in waste water treatment have to minimize the waste across the plant or reduction of waste loading to the treatment plant. Other than that, chemical engineer need to state whether its systems for the treatment and reuse of wastewater, process water treatment for industry, high-purity water for sensitive medical or scientific applications, or systems to supply clean drinking water to people and their families. Besides that, as a chemical engineer also responsible for providing expertise in their respective discipline as it applies to the hazard analysis of the process being studied. Therefore, we also in charge for attending the initial hazard analysis kick-off meeting. On the other hand, we are also required to be available to the team as required with the understanding that the team leader will give adequate advance notice when their expertise is required. Lastly we are necessary to provide documents of any existing safeguards and procedures. Skills/ knowledge required Many types of skills and knowledge are required for chemical engineer in waste water treatment. They required intensive knowledge in wastewater treatment technologies, so that they will more easy to solve the problems when they face the difficulty. On the other hand, they also need expertise in equipment design, influent water treatment, effluent monitoring, and wastewater recycling. In addition, proficiency in computer, programming, modeling and data analysis, for example AutoCAD, Microsoft Office, FOTRAN, Origin, Maple, Polymath, and other software are also the knowledge needed for chemical engineer. Moreover, strong technical writing, presentation, and project management skills are also useful skill for chemical engineer in order to present the researches after they have completed. Besides the skills at above the hazard and operability study (HAZOP) technique also needed for a chemical engineer working in industry. The HAZOP technique is most popular in most industry because that is technique which is structured and systematic examination of a planned or existing process or operation in order to identify and evaluate problems that may represent risks to personnel or equipment, or prevent efficient operation. Otherwise, HAZOP as well a qualitative technique based on guide-words and is carried out by a multi-disciplinary team (HAZOP team) during a set of meetings.